Real estate agents and property managers deserve great tenants

What is Tenant Education?

We have designed a course to educate and better prepare tenants for successful and long term tenancies. From school leavers and first-time renters, to anyone looking to boost their credentials on rental applications.

Our courses have been developed in partnership with the real estate industry and are recommended by the REIQ (Real Estate Institute of Queensland), supported by the RTA (Residential Tenancies Authority) and more broadly across the real estate industry throughout Australia.

Graduates have invested their time to develop their knowledge and skills through tenant education. Our multiple course offerings help to ensure graduates are equipped with tenancy skills to thrive, build positive relationships with their property manager and look after the property owner’s investment.

We have designed a course to educate and better prepare tenants for successful and long term tenancies. From school leavers and first-time renters, to anyone looking to boost their credentials on rental applications.

Our courses have been developed in partnership with the real estate industry and are recommended by the REIQ (Real Estate Institute of Queensland), supported by the RTA (Residential Tenancies Authority) and more broadly across the real estate industry throughout Australia.

Graduates have invested their time to develop their knowledge and skills through tenant education. Our multiple course offerings help to ensure graduates are equipped with tenancy skills to thrive, build positive relationships with their property manager and look after the property owner’s investment.

Why the course was developed

Property managers and agents told us that they were increasingly working with tenants who did not have the basic level of skills required to sustain a tenancy. Potential tenants told us they were struggling to get approved and maintain their tenancy. We worked with the real estate industry to develop a course to address this skills gap.

Graduates are assessed as competent in the following areas:

Communication

Learn how to communicate effectively within a tenancy including with property managers, tradespeople and neighbours.

Rights & Responsibilities

Understand the rights and obligations for tenants, property managers, and landlords, as well as where to get help if things go wrong.

Cleaning and Maintenance

Learn how to keep your rental property clean and in good condition. Know how to prepare for routine and exit inspections.

Budgeting

Learn how to manage and maximise your money. Know where to get help.

Renting with Others

Explore the advantages and challenges of renting with others and how to manage changes in a tenancy with more than one occupant.

What the industry is saying

Most agents have the same goal – easy tenancies with open communication. This program will have tenants fully prepared for successful tenancies.”

Katie Knight

Katie Knight

RE/MAX Success

Every agent should be a part of this. The more agents know about the applicant, the more they can advocate for them with the property owner.”

Darren Boettcher

Darren Boettcher

LJ Hooker Ipswich

The Tenancy Skills Institute is possibly the single most important and effective piece of innovation created for the tenancy arena in the last decade”
Peter Brewer

Peter Brewer

Chairman of the Board - The REIQ

Get involved

Get involved

Join us and support the development of tenancy skills in your region, and together we will create better rental outcomes for everyone. You and your office can be involved by:

  • Become a Community Champion and ensure senior school students in your suburb are rent-ready from the get-go! Learn more here
  • Promote the benefits of the course and graduate outcomes within your office and across your networks.
  • Recognise our Certificate of Attainment when graduates submit rental applications.
  • Encourage current and prospective tenants to enrol.
  • Assist us with course content reviews, so it remains current, up-to-date and continues meeting the needs of the real estate industry.
  • Join as a guest speaker and share your insights and advice on what makes a good tenancy.
  • Provide feedback to us on successful tenancies of our graduates.

Register your support or learn more today!

Connect with us to learn more and our Training and Industry Relationship Officer will be in touch.

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Supported by thousands of Property Managers