Real estate agents and property managers deserve great tenants

What is Tenant Education?

We have designed a course to educate and better prepare tenants for successful and long term tenancies. From school leavers and first-time renters, to anyone looking to boost their credentials on rental applications.

Our course has been developed in partnership with the Real Estate Industry and is recommended by the REIQ and supported by the RTA.

Graduates have invested their time to develop their knowledge and skills through tenant education. Our multiple course offerings help to ensure graduates become great tenants, build positive relationships with their property manager and look after the property owner’s investment.

We have designed a FREE course to educate and better prepare tenants for successful and long term tenancies. From school leavers and first-time renters, to anyone looking to boost their credentials on rental applications.

Our course has been developed in partnership with the Real Estate Industry and is recommended by the REIQ and supported by the RTA.

Graduates have invested their time to develop their knowledge and skills through tenant education. Our multiple course offerings help to ensure graduates become great tenants, build positive relationships with their property manager and look after the property owner’s investment.

Why the course was developed

Property managers and agents told us that they were increasingly working with tenants who did not have the basic level of skills required to sustain a tenancy. Potential tenants told us they were struggling to get approved and maintain their tenancy. We worked with the real estate industry to develop a course to address this skills gap.

Graduates are assessed as competent in the following areas:

Communication

submitting applications in full, lodging maintenance requests in writing, communicating effectively with their property manager

Rights & Responsibilities

lease agreements and the legal implications, how to access the correct resources and advice

Cleaning and Maintenance

Entry Condition Reports, cleaning schedules and what property managers are looking for in routine and exit inspections

Budgeting

how to manage their money and maintain a clean rental ledger.

What the industry is saying

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Most agents have the same goal – easy tenancies with open communication. This program will have tenants fully prepared for successful tenancies.”

Katie Knight

RE/MAX Success

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Every agent should be a part of this. The more agents know about the applicant, the more they can advocate for them with the property owner.”

Darren Boettcher

LJ Hooker Ipswich

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The Tenancy Skills Institute is possibly the single most important and effective piece of innovation created for the tenancy arena in the last decade”

Peter Brewer

Chairman of the Board - The REIQ

Get involved

Get involved

Join us and support the development of tenancy skills in your region, and together we will create better rental outcomes for everyone. You and your office can be involved by:

Champion and promote the benefits of the course and graduate outcomes within your office and across your networks.
Recognise our Certificate of Attainment when graduates submit rental applications.
Encourage current and prospective tenants to enrol.
Assist us with course content reviews, so it remains current, up-to-date and continues meeting the needs of the real estate industry.
Join a classroom course as a guest speaker and share your insights and advice on what makes a good tenancy.
Provide feedback to us on successful tenancies of our graduates.