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Tenant onboarding training solutions for community housing

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Are you a Community Housing Provider seeking a cost and time efficient training solution for Tenant Onboarding and Orientation?

We have designed a course to educate and better prepare community housing tenants for successful tenancies. Our multiple course offerings can be customised to the needs of your organisation to help ensure graduates become great tenants, build positive relationships with their housing team, other tenants and look after the property. Join us to create better rental outcomes for everyone.

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We have designed a course to educate and better prepare community housing tenants for successful tenancies. Our multiple course offerings can be customised to the needs of your organisation to help ensure graduates become great tenants, build positive relationships with their housing team, other tenants and look after the property. Join us to create better rental outcomes for everyone.

Express your interest

Onboarding topics covered

Our tenant onboarding covers the following areas to help teach your clients everything they need to know about being a successful tenant. Our packages also allow for customisation with specific information relevant to living in your housing.

Communication

Learn how to communicate effectively within a tenancy including with your housing team, other tenants, tradespeople and neighbours.

Understanding rights and responsibilities

Understanding your obligations as a tenant, how to navigate key documents and processes and where to find help and support if things go wrong.

Renting with others

Learn about sharing in a tenancy including strategies to make this work, how to manage a lease with others and how to navigate issues unique to sharing with others.

Cleaning and maintaining a tenancy

Learn how to keep your rental property clean and in good condition. Know how to prepare for routine and exit inspections.

Budgeting and personal finance management

Learn how to manage and maximise your money. Know where to get help.

Customised content relevant to your organisation

We can tailor a module as orientation or training specifically for your organisation.

Graduate Stories

Ben, Community Housing Tenant

“I really enjoyed the course and now understand the reasons I need to take care of my home.”

Luke, Youth Housing Worker

“Our tenants complete the course so they will understand the rental market and learn how to clean and maintain the property. Tenants have said they learnt lots of helpful things they weren’t aware of before completing the Tenancy Skills Institute training.”

Kate, Community Housing Manager

“Our supported accommodation service in Cairns supports people who have experienced long term homelessness and we have received very positive feedback from tenants who have attended the course. After completing the course, several tenants were able to access and sustain long term housing opportunities.”

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